Shipping fresh live lobsters overnight by FEDEX and UPS.

Guarantee
All express-mail shipping costs are included in your purchase price.
Your live Fresh Lobsters are shipped overnight to your home or place of business via Federal Express. Federal Express will deliver your lobsters to your door before the end of the delivery day.

WholesaleLiveLobsters.Com guarantees that your Fresh Lobsters are alive when they are delivered to your home or business.

If you make arrangements to pick up your package at the FedEx delivery depot, we guarantee that they will be alive when picked up, providing the pickup occurs prior to the depot’s closing time on the scheduled date of delivery. WholesaleLiveLobsters.Com assumes no responsibility for orders picked up by customers after depot’s closing time on the scheduled date of delivery.

Next-Day Delivery
Federal Express, UPS, Purolator provides extraordinarily reliable service to WholesaleLiveLobsters.Com and our customers. FedEx drivers and depot workers go to great lengths to deliver our live Fresh Lobsters to our customers overnight. We have scores of testimonials to that effect. It’s quire mind-boggling that they are able to do so with such consistency. If, for some reason, a mistake is made and your live fresh lobsters are not delivered on time, we guarantee 100% replacement.

The one exception to our express-mail over-night guarantee has to do with extreme weather conditions, sometimes called “Acts of God.” If an ice storm grounds the Fed Ex air planes, or impassable snow drifts block the Fed Ex delivery trucks, or a flood closes the highway, or another such weather condition occurs, you may not get your lobsters on time. Furthermore, in these circumstances, we do not guarantee 100% replacement value. By ordering live Succulent-Lobster from WholesaleLiveLobsters.Com, you accept these conditions.

When the FedEx delivery person does get to your door, someone should be present to receive the package. Typically, if no one is home, the package will not be left unattended. If you are unable to be at home to receive your live Lobsters, please have your order sent to your place of business or to a friend’s address. Or, you may want to arrange to pick up your live Succulent Lobsters at your local Federal Express depot. (You must call FedEx in advance to make arrangements to do so.) Your third option would be to leave a note taped on your front door, asking the FedEx person to leave your lobsters. If you do leave a note, without exception, you are responsible for the safety of the lobsters left by your door.

Shipment Tracking
The morning before the day you tell us to deliver live fresh lobsters to your "ship-to" address you will receive an eMail notice from us that will include your Federal Express tracking number. Sometime in the afternoon of that day, the tracking process will start. You will see your package is on its way. As the lobsters advance to your "ship-to" address, you will be able to follow their progress.

If you are shipping live fresh lobsters to a third party, we highly recommend that you notify the lucky recipient that the package is on its way.

The day you place your order, you will receive our WholesaleLiveLobsters.Com Order Confirmation and Thank You eMail. But, your tracking number is not created until the morning before your delivery date.

Please take care to include your correct eMail address when you place your order. Also, once again, if you are sending live Fresh Lobsters to a third party, please notify them that the package is on is way and give them the Federal Express tracking number so they too can track their package.

Problems with your order?
WholesaleLiveLobsters.Com guarantees the quality of its lobsters on the scheduled day of delivery. All claims must be made on the day of delivery in writing by fax signed. No claims are honored if not made on day of delivery.

If you have any questions, e-mail us at WholesaleLiveLobsters.Com or call WholesaleLiveLobsters.Com at 902-865-2606. Business hours are 24 hours, Monday through Friday. You may leave a voice mail message after 5 p.m. eastern time. Typically, we are able to respond to questions even after our normal business hours, so don’ t hesitate to leave a voice message. Our service department is closed on all major holidays.

Insulated Packaging
Experience has taught us that live Fresh Lobsters travel best when packed securely in heavy-duty Styrofoam cartons, covered with wet packing material, together with gel ice packs, before they are sent off to you. So, that’s what we do.

Cancellation Policy
Orders must be cancelled up to noon , east-coast time, on the day the live Fresh Lobsters are to be shipped from our plant. That is, before noon on the day before you told us to deliver the lobsters to your door. There is no cancellation fee. A cancellation number will be issued.

CONDITIONS OF SALE:

TERMS - AS APPROVED

CURRENCY - CANADIAN DOLLARS

SUPPLY - SUBJECT TO OUR FINAL CONFIRMATION

PACKING - 30LB. STYRO CARTON + 2 ICE PACKS - NO CHARGE - 15 LB. STYRO CARTON ADD $0 .10 lb. EXTRA

QUANTITY - MINIMUM +20 CASES (600 lb. / 300 kg.) PER SHIPMENT CONTAINER PREFERRED.

PRICES - SUBJECT TO CHANGE WITHOUT NOTICE.

QUOTATION PRICE ARE QUOTED F.O.B. (HALIFAX INTERNATIONAL AIRPORT) HALIFAX CANADA.

C & F PRICE * INQUIRE ABOUT FEDEX DELIVERIES DIRECT TO YOUR DOOR ANYWHERE IN U. S. A.
INQUIRE ABOUT AIRPORT DELIVERIES TO MOST MAJOR U. S. CITIES VIA AIR CANADA OR CANADIAN AIR.
INQUIRE ABOUT TRUCK DELIVERIES THROUGHOUT EASTERN SEABOARD AND STATES.
SHRINKAGE - NO INDEMNITY UNDER 3% (WEIGHT MUST BE MEASURED WITHIN 10 MINUTES AFTER REMOVAL FROM WATER)

MORTALITY NO INDEMNITY BELOW 5% (Culls &canners 10%) DEAD ON ARRIVAL. QUANTITIES ABOVE 5% (Culls &canners 10%) DEAD ON ARRIVAL ARE ELIGIBLE FOR A REFUND UP TO 50% OF INVOICED VALUE)

CREDIT NO INDEMNITY SHALL BE AUTHORIZED UNLESS CLAIM IS REGISTERED WITH DELIVERING CARRIER
IMMEDIATELY UPON ARRIVAL. ADDITIONALLY, SWIM'S MUST BE NOTIFIED BY FAX OR PHONE WITHIN 4 HOURS
AFTER RECEIPT OF YOUR SHIPMENT, STATING FULLY THE EXACT DETAILS OF YOUR PROPOSAL.

ALL REFUND'S ARE SUBJECT TO OUR AUTHORIZATION AND FINAL APPROVAL ~ THESE ARE FRESH CAUGHT ~ HARD SHELL ~ FULL MEAT LOBSTERS ~ PRICES ARE DELIVERED TO YOUR DOOR CUSTOMS / DUTY & FREIGHT PAID

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